How the score works
The eight questions cover the eight places where AI projects most often stall: everyday use, documents, systems, a clear goal, data rules, leadership support, an owner, and your track record with change. Each question scores 0 to 3, for a maximum of 24.
| Score | Level | What it usually looks like |
|---|---|---|
| 0–9 | Level 1 · Ask | People use chat tools on their own, and results depend on the person |
| 10–17 | Level 2 · Use | The basics are in place; ready to plug AI into one real workflow |
| 18–24 | Level 3 · Automate | Ready for AI to process documents, reports and approvals end to end |
A low score doesn't mean you're behind. Many companies at level one see AI pay off first through a small pilot of about three days.
Treat this as the start of a conversation, not a verdict. Real companies are more complex than eight questions; different departments are often at different levels.